Frequently Asked Questions

What’s your refund policy?

If you run into any issues with your order, please contact our support team first so we can help you fix it. If we can’t resolve the issue within 15 days, we’ll issue a refund.

What’s included in the Master Neat Bundle?

You get 24 packs with more than 1500 total assets.

Neat Sound (160+)
Wipe & Light (70+)
Light Leaks (110+)
Glitch (90+)
Film Burn (90+)
Neat Color (30+)
Grain (10+)
Frames (30+)
Background (40+)
Neat Cyber Sound (100+)
Neat Nature Sound (50+)
Film LUTs (140+)
Newspaper (120+)
Shapes (30+)
Grids (5+)
Lensflare (Transitions) (30+)
Lensflare (Overlays) (30+)
Heatmap LUTs (25+)
Neon LUTs (20+)
Color Gradients (60+)
Glitch Vol 2 (80+)
Cinemarkers (30+)
Collage (40+)
Icons (50+)

Total: 1500+ assets (24 packs)

Do I need any plugins?

No. Every pack is built to be compatible with all software without any plugins.

Will this work on Mac and Windows?

Yes.

Do I get updates?

Yes, we update our collection regularly, and you’ll get access to every new pack we add to the collection.

When will I receive my files, and how do I download them?

Immediately after purchase, a download link will be sent to your email. You can download each pack individually or download everything at once.

Is commercial use allowed?

Yes — Commercial License Included.
You can use the assets in monetized content and client work (the key restriction is redistribution/resale of the raw files).
Read more in our licensing terms.

Is it beginner-friendly? How do I use the assets?

Yes. The bundle is designed to be “Just Drag & Drop.”

1. Download the pack you want
2. Import into your editor
3. Drag the asset onto your timeline

What file formats do I receive?

The bundle is built to be drag & drop, so you’ll receive a mix of industry-standard file types, including: .mov, .mp4, .cube, .png, .svg, .mp3, .wav.

Can I use the assets on multiple devices?

Yes, you can use the assets across your devices under the same license, as long as you’re not redistributing/reselling the files.

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